There was a time when running a business, more or less, meant buying goods at a stipulated price and then selling those off at a higher rate to make a profit. Those were happy and simple times! It goes without saying that the number of business owners was not very many even a few decades back and the competition was manageable, to put it lightly.
Since then, quite some time has passed and the competition has quadrupled. That, coupled with the advancement of technology, has pushed businesses to do more. Business leaders are always on the lookout to make their services more comprehensive to cater to their customers in a better way. They are also continually trying to make their business processes more efficient and experiences more seamless. It is not an easy task, and most organizations struggle to keep their expenses in check, their agility growing and their profits ever increasing.
Technology to the rescue
Thankfully, it is technology that has come to the rescue. With solutions like enterprise mobility, modern workspace, human resource management systems, business intelligence, cloud services, enterprise resource and risk management systems – there is not much that is out of the scope of modern technology.
The truth is that the secret to organizational success is a digital disruption. It is the best way that companies can make the most of the available resources and enhance efficiency and agility, which ultimately leads to increase in return on investment and business growth.
What is the need for IT support?
It is also true that information technology, and all that it can do to render a business the very best it can be, is often out of the area of expertise of a company. For example, an organization generates, collects and stores data from various sources, digital and otherwise, and this data is crucial for decision making. More often than not, this data is stored in systems present on the premises of the company, namely, computers, laptops, and servers. However, what happens if, due to natural or technological disaster, these devices take a massive blow and most of the data is leaked, damaged or lost? Is there any way to get the data back? Would this loss result in an extended downtime? If so, how much loss will the company have to endure and will it be able to recover from that loss? Survey results suggest that 60% small and mid-level businesses can even shut down due to data loss.
Now, these businesses know that having cloud-based data backup is necessary. The same holds true for having a robust disaster recovery plan in place, but what they do not know is how to get these plans and solutions in place. That is where managed IT services come in.
What are managed IT services?
It is a question that many businesses ask. Even though managed services do not strictly refer to solutions from the information technology arena, but this is how the term has become famous. So, getting IT managed services applies to availing services that smoothen a business’ day to day operations that are related to technology. From digitization to automation, from management to analytics, these services encompass all solutions that are required to make a business more equipped for a highly competitive world.
Managed services can be adapted to any business in any industry that needs tasks and records to be digitized. It is excellent for taking the drudgery out of tasks, especially the ones related to IT. Moreover, they can be automated, which helps the decision makers focus on more critical aspects of their businesses. Usually, these services cover application development and hosting, data storage, data security, disaster recovery, network management, monitoring, analytics, insights and more. Now, it is to be noted that managed services is a wide umbrella term for all these services but can also refer to some basic tasks that are outsourced including marketing and physical security through audio-visual support and more.
American companies, especially the small and mid-level ones, have already started availing managed IT support NYC. Entrepreneurs agree that their businesses have become more productive and visibility has increased after they have begun working with experienced IT consultants. American Tech Pros is a company that has earned the trust and accolades of many NYC based business due to its unique solutions.
Benefits of managed IT services:
Well, it is not one particular solution of which the benefits can be counted and listed. Since, managed IT services include various types of solutions, there are many benefits that they come with. Most of these benefits are interconnected and work together to make a business more agile and efficient. The most important ones are:
- Reduced IT management costs
- Reduced labor costs
- Reduced risks of data leakage or loss
- Better resource management
- Better visibility across different aspects of business
- Anytime, anywhere, any device connectivity for real-time communication
- Identity and access management for better security
- Real-time analytics enabling definitive decision making
- Pacing up to meet customer demands
- Defining more comprehensive customer experiences
- Improved competitive edge
- Greater scalability
- Enhanced productivity
It cannot be denied that it is incredibly difficult for leaders to manage every aspect of their businesses with equal attention and expertise. More often than not, it is the productivity that suffers, which may even lead to premature shutdown if not attended to at an early stage. In such a scenario, if tasks can be automated, tracked and analyzed, the insight can help leaders to make a well-informed and definitive decision leading to substantial business growth.
More and more businesses are realizing the importance of managed It support now and are investing considerably in these solutions. Statista predicts significant growth rate for the managed IT services market in the period between 2014 and 2020. In case, you have been sitting on the fence for far too long, trying to decide whether your business needs managed services or not, take a good look at your business processes and how well they are faring. If you see threats of data leakage, problems in application management, or if you feel the need to restructure your resource management, require excellent mobility solution or want to give BYOD (Bring Your Own Device) culture a shot, you must visit https://americantechpros.com/ today.